Privacy Policy

1. Overview

Kochi One Private Limited (“Kochi One”, “we”, “us”, or “our”) operates the website and related services at www.kochi.one (the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using Kochi One, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information we collect

Information you provide

• Contact details — name, email address, and message content when you contact us or submit forms.
• Account details — information you provide when creating or managing an account (if available).
• Booking & enquiry details — information related to event bookings, enquiries, or service requests.
• Newsletter preferences — your email when you subscribe to updates.

Information collected automatically

• Usage data — pages visited, links clicked, time spent, and referral sources.
• Device & technical data — browser type, device type, operating system, IP address, and approximate location.
• Cookies & similar technologies — small files that help the site remember preferences and understand how it is used.

3. How we use information

We use the information we collect to:

• Operate, maintain, and improve Kochi One
• Respond to enquiries, support requests, and contact form submissions
• Process bookings, enquiries, and related communications
• Send newsletters or updates when you have opted in
• Analyse usage to improve content, features, and performance
• Detect, prevent, and address technical or security issues
• Comply with applicable legal obligations

4. Sharing & disclosure

We do not sell your personal information. We may share information only in these cases:

• Service providers — trusted vendors who help us host, analyse, or operate the Service, under appropriate confidentiality obligations.
• Legal requirements — when required by law, regulation, court order, or governmental request.
• Business transfers — in connection with a merger, acquisition, or sale of assets, where permitted by law.
• With your consent — when you ask us to share information or otherwise agree.

5. Cookies & tracking

We may use cookies and similar technologies to remember preferences, keep the site secure, and understand how visitors use Kochi One. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise these rights, contact us at mail@kochi.one.

8. Data retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Children’s privacy

Kochi One is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Policy changes

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Service after changes means you accept the updated policy.

11. Contact us

If you have questions about this Privacy Policy or our data practices, reach out:

• Email: mail@kochi.one
• Location: Kochi, Kerala, India
• Contact page: www.kochi.one/contact-us